I would like to say thank you to Bob Ervin. This past weekend, Bob went above and beyond his sales duties to help this veteran. I had bought a dishwasher from HHgregg, when I got home. After opening the box, the dishwasher was damaged. I was on fire, because I have been waiting for a dishwasher for about a month. I then went back to HHgregg to speaking with the manager. The manager told me there was no more in stock and I had to wait another week.
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New Damaged Dishwasher |
Bob was standing close and herd the conversation. He also saw my USMC tattoo and asked if I was a US Marine. I said, "Yes sir, Ooh- Rah." Bob then stepped in to help. He told the manager that there was a way to solve my problem. Bob went in the back to look for another model dishwasher that was color black. He found a couple came back out on the floor and explained and showed me the different models. We chose a black Whirlpool that was really nice. Bob went to the store manager and explained the situation. Shortly after, we walked out vary happy with a better dishwasher. I never had a sales person go out of there way to help a veteran. Bob Ervin is an out standing sales rep.
So if your are a veteran, and shopping at HHGregg in Clearwater FL. Make sure that you ask for Bob Ervin, Appliance Specialist.
Thank you.
U.S.M.C.
AAron S....
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New Dish Washer
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